Get in Touch
We are committed to providing exceptional customer service and support. Whether you have a question about our products, are interested in placing a trade order, or have a query related to our tea rooms, we are here to help. Please select the appropriate contact form below to get in touch with us. Our dedicated team is standing by to assist you in any way we can. We look forward to hearing from you soon.
Contact
ONLINE ORDER ENQUIRIES
To contact our Home Deliveries team you can call us directly on 01621 815407, or you can email us at homedeliveries@tiptree.com. Our team is available Monday-Friday between 9am-5pm. Any enquiries received over the weekend will be responded to when the team returns on Monday.
If you need to change or update your order, you can do so by contacting our Home Deliveries department within 1 hour of placing your order.
CONSUMER ENQUIRIES
Please use this form if you are not enquiring about trade sales or Tea Rooms.
TRADE ENQUIRIES
Trade applications please use this form.
TEA ROOM ENQUIRIES
Messages sent using this form will be delivered to our Tea Room team.
EMAIL US
Consumer Enquiries: tiptree@tiptree.com
Tea Room Enquiries: tiptree@trooms.com
PR Agency - Client Act: pr@clientact.co.uk
Other media enquiries: media@tiptree.com
Career enquiries: jobs@tiptree.com
Online order enquiries: homedeliveries@tiptree.com
Write to us
Wilkin & Sons Ltd, Factory Hill, Tiptree, Essex, CO5 0RF
Company reg: 26233
VAT Number: 802673247
Call Us
01621 815407
9am – 5pm Monday to Friday (Excluding Bank Holidays)
